WHAT'S HOT
Ticketmaster Hack: No Evidence That User Data Was Stolen as Live Nation Acknowledges Breach

Published
1 year agoon
By
Dave Brooks
Earlier this week, hackers on a “dark web” site claimed to have stolen data from hundreds of millions of Ticketmaster user accounts — but a source with knowledge of the investigation into the attack says there is no evidence that Ticketmaster fan accounts were compromised or that private user data was stolen.
Officials at Ticketmaster’s parent company, Live Nation, acknowledged a breach Friday (May 31) in a Securities and Exchange Commission (SEC) filing, noting it had identified “unauthorized activity within a third-party cloud database environment containing Company data (primarily from its Ticketmaster L.L.C. subsidiary) and launched an investigation with industry-leading forensic investigators to understand what happened.”
Related
Hacker Group Says It Stole Data From 560M Ticketmaster Accounts & Is Offering It for Sale
05/29/2024
The statement noted that the company was “cooperating with law enforcement” and that “as of the date of this filing, the incident has not had, and we do not believe it is reasonably likely to have, a material impact on our overall business operations or on our financial condition or results of operations.”
According to the source, federal authorities are currently working to understand how a “dark web” site seized by the federal government was recaptured on Monday (May 27) by hackers with the group ShinyHunters and used to ransom 1.3 terabytes of private data allegedly stolen from Ticketmaster for $500,000. Investigators aren’t sure what, if any, Ticketmaster files are being held in the 1.3 terabyte file, the source adds.
The hack, the source tells Billboard, did not involve a breach of the core Ticketmaster system. Rather, company officials are looking at cloud hosting service Snowflake as a possible site of the hack. A hacker claiming to be involved in the attack told the website Bleeping Computer that they had breached Santander Bank and Ticketmaster after hacking into an employee’s account at Snowflake, which provides cloud hosting services for major companies. According to that report, Snowflake is disputing the claim. Billboard independently confirmed that Ticketmaster uses Snowflake’s cloud hosting service.
When reached for comment, Live Nation directed Billboard back to the SEC filing. Snowflake did not respond to a request for comment by press time.
Australian ticketing firm Ticketek also reported Friday that it had fallen victim to hackers, notifying customers that the names of some of its users, as well as their dates of birth and email addresses, may have been accessed in a data breach. In a statement on its site, Ticketet said the user information had been stored in a cloud-based platform hosted by a “reputable, global third-party supplier”.
“Ticketek has secure encryption methods in place for all passwords and no Ticketek customer account has been compromised,” company officials said in a statement. “Additionally, Ticketek utilises secure encryption methods for online payments and uses a separate system to process online payments, which has not been impacted. Ticketek does not hold identity documents for its customers.”
Dave Brooks

Faith & Fire: Lorenzo Holt, Jr. is Changing the Sound of Gospel Music

‘KPop Demon Hunters’ Becomes Highest-Charting Soundtrack of 2025

Morgan Wallen’s ‘I’m the Problem’ No. 1 for Seventh Week on Billboard 200

Lorde Bags First U.K. No. 1 Album With ‘Virgin’

9 Best Moments From Black Sabbath & Ozzy Osbourne’s Epic All-Star Farewell Show

Faith & Fire: Lorenzo Holt, Jr. is Changing the Sound of Gospel Music

Exclusive Interview with Bassi Boss

Crucial Flamez: The Guyanese Flame Lighting Up South Florida’s Reggae-Hip Hop Scene

Exclusive interview with Strictly Sour

From Pain to Purpose: Jerard Rice is Starvin’ for Greatness in the industry

Payroll Giovanni – Memory (Official Video)

Lil Bean – Do My Thizzle (Official Video)

BigXthaPlug – Home feat. Shaboozey (Official Music Video)

YG KAYBOE – Heavenly Father (Official Music Video)

Anycia & Quavo – Put Up (Official Visualizer)
TRENDING


Faith & Fire: Lorenzo Holt, Jr. is Changing the Sound of Gospel Music
Lorenzo Holt, Jr.: The Gospel Truth from Music City In an industry filled with personas and polished stage names, one...


‘KPop Demon Hunters’ Becomes Highest-Charting Soundtrack of 2025
The KPop Demon Hunters soundtrack surges 8-3 in its second week on the Billboard 200 albums chart (dated July 12),...


Morgan Wallen’s ‘I’m the Problem’ No. 1 for Seventh Week on Billboard 200
Morgan Wallen’s I’m the Problem rules the Billboard 200 albums chart (dated July 12) for a seventh consecutive, and total,...


Lorde Bags First U.K. No. 1 Album With ‘Virgin’
Lorde has earned her first U.K. No. 1 LP as Virgin tops the Official Albums Chart dated July 4. Related...


9 Best Moments From Black Sabbath & Ozzy Osbourne’s Epic All-Star Farewell Show
Every end is just another beginning. As its evocative title suggests, Black Sabbath and their many famous friends’ stacked one-day...